Clean & Refresh | Pierson

Standard Clean & Refresh

Pierson’s Clean & Refresh program ensures that your school’s technology fleet is fully functional, sanitized, and “student-ready” for the next academic year. Our detailed summer maintenance process not only extends the life of your devices but also reduces the burden on your IT team during busy deployment seasons.

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Organized pickup of devices from multiple school sites, with re-delivery to original locations after service completion.
Pierson supplies all necessary protective materials to securely transport and store devices during the maintenance process.
Serial numbers and asset tags of every device are scanned, logged, and tracked from pickup to re-delivery.
Comprehensive device assessments with reporting on physical damage such as cracks, missing keys, broken ports, or case damage.
Inspection and/or replacement of missing or damaged asset tags and serial numbers for consistent inventory tracking.
Device-safe sanitization of the top, bottom, screen, and keyboard to remove dust, dirt, smudges, and everyday handling residue.
Specialized cleaning for devices with embedded debris, pest contamination, sticker residue, or damaged ports.
Removal of all locally stored settings, profiles, and user data, ensuring the device is wiped and ready for reassignment.
Devices are updated to the latest stable OS version (or district-specified version) to ensure smooth deployment.
Devices are repackaged using eco-friendly methods with box and skid tracking for organized re-delivery.
Detailed records of each device’s serial number, asset tag, and repackaged location by box and skid are provided.
Multi-Site Pickup & Re-Delivery Coordination:
Ensuring original site inventories are maintained, minimizing reconfiguration or OU moves after delivery.

Device Case Services:

Removal, cleaning, sanitization, and reapplication of protective cases.

On-Site Cart Wiring and Population:
During re-delivery, Pierson can wire charging carts and populate them with refreshed devices, ready for classroom use.

Optional Wireless and Google Services Configuration (WGS):

Wi-Fi pre-configuration

OU (Organizational Unit) moves

Asset number uploads

Policy and permission updates via enrollment OU

(Note: Admin credentials with appropriate permissions may be required for some configuration services.)

Evaluation & Damage Assessment:

Component Inspections:

Charging ports and USB ports

Speakers and webcams

Wi-Fi connectivity

Physical condition (scratches, drawing, broken parts)

Damage Reporting:

Full device evaluations with optional client review to determine next steps (repair, recycle, or redeploy).

End-of-Life & Storage Support:

Asset Tag Removal and Replacement:
Removal of outdated tags and application of new asset labels if required.

Long-Term Storage Preparation:
Preparing devices for secure long-term storage, including battery maintenance and charging cycles.

Logistics Assistance:
Coordination with preferred recycling or wholesale vendors for end-of-life devices.