Privacy Policy
Effective Date: 5/28/25
Last Updated: July 27, 2026
At Pierson Computing Connection, Inc. (“Pierson,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect information through our website, text messaging services, and related business services.
Information We Collect:
We may collect the following types of information:
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Personal information, such as your name, email address, telephone number, company, and other information you provide when you complete a form, contact us, request service, or communicate with a Pierson employee.
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Communications and correspondence, including emails, service requests, project communications, and SMS or text messages exchanged with Pierson.
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Website usage data, such as your IP address, browser type, device information, pages visited, and interactions with our website, which may be collected through cookies and analytics tools.
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SMS consent information, including the telephone number provided, the method by which consent was obtained, the date or context of consent, and any opt-out or help requests.
How We Use Information:
We may use collected information to:
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Respond to inquiries and provide customer service.
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Communicate regarding appointments, meetings, projects, service requests, orders, deliveries, and other active business matters.
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Provide requested products or services.
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Improve our website, services, and customer experience.
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Communicate important company, service, or account updates.
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Send promotional communications where permitted by law and where the recipient has provided any required consent.
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Maintain records of communications, consent, and opt-out requests.
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Protect our systems, prevent fraud, and comply with legal and regulatory obligations.
SMS and Text Messaging Privacy:
Pierson may use SMS text messaging for low-volume, one-to-one business communications with customers, prospective customers, vendors, subcontractors, and other business contacts.
Text messages may include:
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Responses to inquiries.
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Appointment or meeting coordination.
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Project scheduling and status updates.
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Service-request communications.
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Technician arrival information.
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Order or delivery coordination.
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Requests for information.
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Other communications related to an active or requested business relationship.
Recipients may initiate an SMS conversation by texting a Pierson business telephone number, selecting the text messaging option on Pierson’s Google Business Profile, asking a Pierson employee to communicate by text, or otherwise expressly agreeing to receive text messages.
Message frequency varies depending on the nature of the inquiry or business relationship. Message and data rates may apply.
Recipients may reply STOP at any time to opt out of further SMS messages from the applicable telephone number. Recipients may reply HELP for assistance.
Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services.
Pierson does not sell, rent, or share mobile telephone numbers, mobile opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
SMS information may be disclosed to service providers that support the delivery and operation of our text messaging services, including telecommunications carriers and technology providers, but only as necessary to provide the requested messaging service, maintain security, or comply with applicable law.
Sharing Information:
We do not sell or rent personal information.
We may share information with trusted service providers that perform services on our behalf, such as website hosting, analytics, communications, information technology, customer support, and legal or regulatory compliance. These providers may use the information only as necessary to provide services to Pierson or as otherwise permitted by law.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Pierson, our customers, or others.
Mobile telephone numbers, mobile opt-in information, and SMS consent records will not be shared with third parties or affiliates for marketing or promotional purposes.
Cookies:
We use cookies and similar technologies to enhance the user experience, understand website usage, and analyze site traffic. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
Data Security:
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention:
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and communication records, comply with legal obligations, resolve disputes, and enforce agreements.
SMS consent and opt-out records may be retained as necessary to document compliance with messaging requirements and honor recipient communication preferences.
Your Rights and Choices:
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of certain personal information.
You may unsubscribe from promotional email communications by following the instructions included in those messages.
You may opt out of SMS communications by replying STOP to a text message from Pierson. After opting out, you may receive a final confirmation message. You will not receive additional SMS messages from that telephone number unless you subsequently provide new consent or reply START to resubscribe.
Third-Party Links:
Our website may contain links to third-party websites or services. Pierson is not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing personal information
Changes to This Privacy Policy:
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services following an update constitutes acknowledgment of the revised policy.
Contact Us:
For privacy-related questions or requests, contact:
Pierson Computing Connection, Inc.
Email: hello@pierson.it
Phone: +1 717-796-0493
Website: Pierson.it
